Frankford Crest Animal Hospital

Based on 3 reviews

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6911 Frankford Rd Ste 600

Dallas, TX 75252

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(972) 398-2111

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Products and Services

*Full-Service Hospital For All Companion Animals*General Companion Animal Medicine And Surgery*Pediatric Medicine And Surgery*Geriatric Medicine And Surgery*Preventative Medicine And Surgery*Complete Dentistry*Behavior Consultation And Modification*Reproductive Medicine And Surgery*General Ophthalmology - Including Tonometry To Monitor, Diagnose And Screen For Glaucoma*General Dermatology*Radiology*Doppler Blood Pressure Measurement*Complete In-House for their pet, 15 minutes of playtime outside of pet's condo, or a combination of both, an extra walk and a playtime.BRAND*Harrisons Bird Food*Oxbow Hay Company*Invisible Fence*VPI Pet Insurance*Pet Janitor Pooper Scooper Products & Services Laboratory*Electrocautery*Complete In-House And Off-Site Pharmacy*Veterinarian-Supervised Boarding*Grooming*Exotic And Avian Animal Medicine And Surgery*Preventative Exotic Medicine And Surgery*Exotic Behavior Consultati on And Modification*Exotic Animal Grooming*Exotic Animal Dentistry*Exotic Animal HusbandryWe can board over 50 pets. We board cats, dogs and most exotic pets. We have a VIP (Very Important Pet) program in which owners can purchase an extra walk

About Frankford Crest Animal Hospital

Dallas 972-994-9110Exotics: Call The Animal Hospital Of North Texas In Southlake 817-410-2273Dr. Norton And Electra (Frankford Crest Animal Hospital's Number One Feline Companion)Dr. Michael Norton was born and raised in Laredo, Texas before attending Texas A&M University in 1968. He was accepted to the College of Veterinary Medicine in College Station, Texas in 1970 where he received a Bachelor of Science degree in Veterinary Science in 1972 and his Doctor of Veterinary Medicine degree in (TVMA)Dallas County Veterinary Medical Association (DCVMA)The Humane Society Of The United States; Lang:Habla Espa?ol 1973. He moved to Dallas immediately upon graduation and worked for Hines North Animal Hospital from 1973 - 1974. He opened his first hospital - Coit Valley Animal Hospital in 1975 and practiced there until 1998. He opened Frankford Crest Animal Hospital in 1998 and split his time between the two practices until merging them in September 2001. He's been at Fran kford Crest Animal Hospital full time since. Dr. Norton married Libbie in 1972.ASSOCIATIONTexas Veterinary Medical Association Established in 1998, Frankford Crest Animal Hospital is dedicated to providing the highest quality animal care to all your pets. From Cats to Dogs to Turtles and Birds, we care for all our patients with state-of-the-art procedures and a loving bed-side manner.Appointment Hours:Monday Thru Friday 7:30am - 6:00pmSaturday 8:00am - 2:00pmBoarding Hours:Monday Thru Friday 7:30am - 5:30pmSaturday 8:00am - 1:00pmAfter Hour Emergencies:Dogs And cats: Call The Emergency Animal Clinic In

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Reviews

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Annoyed Pet Lover

Posted by Mom2Angel on 8/20/2009

I would stay away from here!!!! I took my pet in one time for an eye problem because this place was down the street from my house. The staff was exceptionally nice however the dr was a different story. He asked for all my records to be faxed even though i was only there for AN EYE ISSUE. He was not nice or considerate to me or to his own staff, however my dog did like him I guess. However the real problem started after i left..... About 2 months later I started getting phone call after phone call after phone call about how my animal was over due for vaccines and other ridiculous stuff I didnt think was neccesary on a young healthy beagle. I could NOT believe it. I have also received Multiple Emails and Postcards ON TOP OF the MANY phone calls! THIS PLACE DOES NOT STOP WITH THE PHONE CALLS. Months BEFORE he was due, the month we were going to schedule then again the month following since my husband lost his job we had to push back these items! UNBELIEVABLE, STAY AWAY unless you like to be BADGERED by your vet and his staff.

Best I've Ever Found

Posted by teacherlady on 8/7/2009

I've been coming to Dr. Norton for well over 20 years (ever since I moved to the Dallas area). I tried 6 different vets before I found Dr. Norton (who was recommended by a friend who used him) and was very disappointed in the quality of care and the cavalier attitude of those 6. There is no question that Dr. Norton puts the health, safety, happiness and well being of your pet first, ahead of pet owners' egos or staff members' preferences. Some owners will not like that because they want to get off cheap, believe the advice they got from an employee at PetSmart, or think they know better than the doctor, but after having gone through 3 dogs and 12 cats in those 20 years, I have observed first hand how much energy, time and caring he put into my animals. One of the cats that lives at his clinic is there because the owner told Dr. Norton to put him to sleep after finding out that this cat was going to be "too much trouble" to take care of. Dr. Norton has to manually manipulate the bathroom habits of this cat, and he chose to do this rather than end the cat's life. When my dog was dying of cancer, he did everything he could to alleviate the pain, allowed me "visiting hours" in the hospital, and sent my dog home for the weekend--hoping it would do better there, then came in on a Sunday to put my dog to sleep after it was obvious the dog was in total respiratory distress. How many vets would do that so the dog wouldn't have to suffer through another day? I've had occasion to take my pets to other vets when traveling, and none so far has come close to giving the quality of care I know I receive from Dr. Norton.

Horrible service and rude doctor!

Posted by Stevenmoss21 on 4/5/2009

Dr. Norton is rude and condescending to both his patients and his staff. He berated his employees numerous times in front of me. I only went here three times because he was so unprofessional. He gave unwanted advice and acted as if I was an idiot that knew nothing about my dog. I was charged twice for Frontline and when I pointed it out, the girl at the front desk was apologetic but Dr. Norton accused me of not reading the bill correctly. I don't know how this guy is a vet, but stay away!

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